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Our Policies

Return Policy

Pharmacy regulations and laws in both Canada and the United States prohibit the return of medication. If the pharmacy has made an error in your order the pharmacy will correct the error. Please consult with your doctor prior to ordering to assure that your medications are properly ordered and/or needed. Refunds and/or exchanges are prohibited due to any circumstances beyond pharmacy error.

Privacy Policy

Effective December 25, 2003

Protecting your privacy is important to CanadianPrescriptions ("CanadianPrescriptions"). This Policy explains how CanadianPrescriptions uses and discloses the personal information collected from and provided by you while using the CanadianPrescriptions.com website. Any personal information collected or provided to us through the CanadianPrescriptions.com web site will be treated with care, and subject to this Policy, will not be used or disclosed in ways to which you have not consented.

Any order information provided to us on the site where you place an order (the “Secure Site”) will be treated subject to the Terms of Use and Customer Agreement provided in the order form, which you should review prior to providing that information.

CanadianPrescriptions.com and Secure Site are collectively referred to as the “Site.”

By using the Site, you signify your consent to the collection, use, and disclosure of your personal information in accordance with this Policy. If you do not agree with this Policy, you may not use the Site.

Information Automatically Collected

Like many other web sites, the Site automatically collects certain non-identifiable information regarding Site users, such as the Internet Protocol (IP) address of your computer, the date and time you access the Site, your operating system, the sections of the Site you visit, and the materials you post to or download from the Site. This non-identifiable information is used for Site administration and improvement. Your non-identifiable information may be disclosed to others and permanently archived for future use.

The Site uses "cookies", a technology that saves information to your computer to permit the Site to recognize your future visits. Cookies enhance the convenience and use of the Site. You may choose to decline cookies if your browser permits.

Personal Information You Specifically Provide

During your use of the Site, you may decide to voluntarily provide personal information such as your name, email address, postal address, and telephone number when asked for purposes such as communicating with CanadianPrescriptions. CanadianPrescriptions may use your personal information to contact and correspond with you, to respond to your inquiries, and as otherwise permitted by law. If you provide your email address, CanadianPrescriptions may send to you, from time to time, email that contains information about CanadianPrescriptions and other matters concerning your account and the CanadianPrescriptions web site. CanadianPrescriptions will not provide your personal information to any Third Party for any purpose other than to process and fill your order.  Personal information provided to place an order on the Secure Site will be protected as stated in the privacy terms of the order form.

Disclosure of Your Personal Information

If CanadianPrescriptions is involved in a merger or other reorganization, CanadianPrescriptions may disclose your personal information to the resulting organization. Also, CanadianPrescriptions must cooperate fully should a situation arise where CanadianPrescriptions is required by law or a legal authority to release your personal information. CanadianPrescriptions takes reasonable precautions to avoid the unauthorized disclosure of your personal information. Nevertheless, due to the nature of the Internet, security and privacy risks cannot be eliminated therefore CanadianPrescriptions cannot guarantee that your personal information will not be disclosed in ways not otherwise described in this Policy. You may request access to your personal information and information about CanadianPrescriptions 's collection, use and disclosure of that information by contacting CanadianPrescriptions at CustomerService@CanadianPrescriptions.com . Subject to certain legal exceptions, you will be given reasonable access to your personal information, and you will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate.

Tracking Information

CanadianPrescriptions may use and share with our partner's non-personal statistical or demographic information which cannot be connected to the identities or other personal information of individual users for research purpose's.

Other Matters

The Site may contain links to other websites that may collect information about you voluntarily or through cookies. CanadianPrescriptions has no responsibility or liability for or control over those other websites. If you stop using the Site or your permission to use the Site is terminated by CanadianPrescriptions , CanadianPrescriptions may continue to use and disclose your personal information in accordance with this Policy as amended from time to time. This Policy may be changed by CanadianPrescriptions from time to time in CanadianPrescriptions 's sole discretion and without any prior notice or liability to you or any other person. New versions of this Policy will be posted here and you should check for Policy updates. If you have any comments or questions about this Policy or your personal information, please contact CanadianPrescriptions at CustomerService@CanadianPrescriptions.com.


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